Responsible Play at r1111

What Is Responsible Gaming

Responsible play means enjoying gaming while staying in control — keeping your finances, time, and mental wellbeing in check. At r1111, it means maximising the fun while minimising the risk of harm.

Millions of people across Bangladesh enjoy online gaming — for most, it's a perfectly safe form of entertainment. But for a small number, gaming can sometimes become a problem. r1111 is here to help identify those issues early and provide the support you need.

The core principles of responsible gaming are:

• Only spend money you can afford to lose.
• Think of gaming as entertainment, not a source of income.
• Play in a way that balances your family life and work responsibilities.
• Don't chase losses by placing bigger bets in a rush to win back what you've lost.
• Avoid gaming while under the influence of alcohol or any other substance.

Signs of Problem Gaming

Many people don't realise when their gaming habits have become a problem. Watch out for these warning signs:

• Spending beyond your budget or borrowing money to play.
• Chasing losses by placing larger bets to recover money you've lost.
• You want to stop gaming but find you can't.
• Spending time meant for family or work on gaming.
• Hiding your gaming habits from family or friends.
• Feeling restless or irritable when you're unable to game.
• Your sleep or eating habits have become irregular due to gaming.
• Facing financial difficulties but still unable to stop playing.

If two or more of these signs apply to you, it's time to seek help. That's not a weakness — taking care of yourself takes real courage.

Check Yourself

Ask yourself the following questions. If you answer "Yes" to three or more, please reach out to our support team.

How to Use the Safety Tools

All these tools are accessible directly from your r1111 account settings. Each step is simple to take and takes effect right away.

If you run into any issues using our tools, reach out via live chat or email. Our team will assist you right away.

Tips for Healthy Gaming Habits

Responsible play goes beyond just using tools — you can maintain healthy habits in your everyday routine too. A few simple tips can keep gaming enjoyable at all times:

• Set a budget: Set a fixed budget for gaming each week or month — and stick to it.
• Set a Time Limit: Decide in advance how long you'll play each day and set an alarm.
• Take a Break: Take at least a 10–15 minute break every hour.
• Maintain Other Hobbies: Keep alternative activities in mind — reading, sports, or spending time with family are great options.
• Keep Winning Expectations Realistic: See gaming as entertainment, not as a way to make money.
• Keep your family in the loop: Don't hide your gaming from family — openness is a sign of healthy gaming habits.
• Don't play under stress: Avoid gaming when you're feeling down or under stress.
• Track Your Transactions: Review your gaming history regularly — track how much you've won and lost.

Protection for Minors

R1111 enforces a strict 18+ policy. Age is verified at registration and identity is confirmed through the KYC process. No underage individual can open an account.

If you're a parent and want to limit your child's access to online gaming on their device, follow the steps below:

• Use parental control software on your devices.
• Keep your gaming account password away from your child.
• Keep safe search enabled on your browser.
• Monitor your child's internet usage and screen time.
• Use your router's filter to block gaming websites.

Support & Contact

If you feel gaming is having a negative impact on your life, you don't have to face it alone. The r1111 support team is always here for you.

Requesting responsible gaming support will have no negative impact on your account. We're here to help, not to judge.